Returns & Exchanges

At BRIGHTTM United States, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all original-condition items. Our streamlined process ensures you get back to your training with the right equipment as quickly as possible.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn sports gear in its original packaging with all tags attached and include the printed packing slip inside the box.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing