Frequently Asked Questions
Everything you need to know about BRIGHTTM gear and services.
What is the standard shipping time for orders within the United States?
Standard shipping typically takes 3-5 business days. Expedited 2-day shipping is available at checkout for athletes who need their gear faster.
How do I determine the right size for my sports apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest and waist to compare against our specific athletic-fit charts.
What is your return policy for performance gear?
We offer a 30-day window for returns or exchanges. Items must be in original condition with tags attached. Please note that for hygiene reasons, certain protective gear cannot be returned once opened.
Are BRIGHTTM products covered by a warranty?
Yes, all our equipment and apparel come with a 6-month manufacturer's warranty against defects in materials or workmanship to ensure you can train with confidence.
Do you offer bulk discounts for sports teams or clubs?
Absolutely. We provide tiered pricing for team uniforms and bulk equipment orders. Please contact our dedicated sales team via the 'Team Orders' page for a custom quote.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.